Faq Products
What is the Concept of silent life coaches?
Get aware of your limiting beliefs blocking the results you want in your life. And create your abundance mindset with our impactful pictures that speak to you. Silent life coaches! They are available for the wall, to go, as accessories or calendars. The concept works simply, through the consistent presence of the silence coaches.
What kind of silent life coaches do you offer?
Wallies for the wall;
To Goes for mobile use, you can take them everywhere and see them constantly to keep you on track;
Homies are inspiring home accessories with your favourite silent coach on it;
Calendars with a selection of 12 picture perfect brain boosters;
Travel Essentials are products might lift your travel experience on a higher level or just make it fancy.
Why ‘Grow on the go’?
Artystraycats concept art communicate with you silently, on a subtle base. The combination of touching pictures and powerful messages, decisive questions and motivating statements creates your awareness and focus – first consciously and then unconsciously, like an automatic set take-away.
What is a paradigm?
A paradigm is a standard, perspective or set of ideas and/or habits, a way of looking at or doing something. When you change paradigms, you’re changing how you think about something.
How to create the life you desire?
Create visibility and place your silent life coach at the most frequented of your places. Use the guidance and action on it for a new attitude.
‘Listen’ consciously to what your silent coach is telling you by directing attention to it. Keep it in mind.
What is your blog concept?
We offer subjects that enrich your life: from personal growth, travel/lifestyle, art, food, travel to useful travel essential items.
Where can I get more information about personal growth?
In our blog. You can find information about trainer, coaches and other pros with various approaches to personal growth in our blog category ‘personal growth’.
What is the ‘Smart Travel Resources’ e-book about?
Welcome to a new world of travel! This e-book combines my more than 20 years of experiences in the tailor-made travel business with the new way of creating individual travel experiences by using fascinating tips & tools for savvy travellers. Fulfil your long-awaited travel dreams with this smart traveller‘s guide. The summary of more than top 200 travel apps and travel tips help you to overcome limits – in your imagination, wallet and timing! Cut travel costs. Enrich your travel experiences. Be even better organised. Discover unexpected possibilities!
FAQ Terms and conditions
Who has the copyright on all pics and drawings?
All the motives were shot by ourselves, mostly Yvonne.
All drawings are done by Kayleen.
What’s your return policy?
We don’t offer returns and exchanges, but if there’s something wrong with your order, please let us know by contacting us at info@artystraycats.com.
Why? POD or Print on Demand products are custom printed just for you after you place your order. This means that you cannot return or exchange it.
The right to cancel the contract does also not apply for the supply of digital content not supplied on a physical medium. Only, if the digital content is not of satisfactory quality, not fit for the given particular purpose or not as described by us, you are entitled for replacement or refund.
For more information please kindly check our terms and conditions.
Do you offer refunds?
In case of damaged items, we offer you a full refund.
We stand behind the quality of our products and guarantee our workmanship 100%. Any defects or errors on our part will result in a replacement at no charge. We typically do not accept returns due to user error such as incorrect selection of sizes, designs, colours, etc. If any of these apply, please kindly send pictures of the item showing the damage and label of the item along with a clear description of the problem and contact us by email to info@artystraycats.com with full evidence within 24 hours after the product is received. We will strive the best to make it right.
Any claims for after-sale issues such as misprinted/damaged/ defective items must be submitted within 30 days after the product is received.
For further information please kindly check our terms and conditions.
PLEASE BE AWARE:
We may not be able to avoid a little colour and size differenciation , caused when printing, making our product. For example, colours may look brighter or darker than when comparing with the artwork file. Shirts may be 1-2 centimeters shorter/longer or widers/smaller than the announced size chart.
Can I exchange an item for a different motif/size/colour?
At this time, we don’t offer exchanges.
Can I change or cancel my order later?
Once you have confirmed your order, it might not be possible to edit or cancel it as our partners work with efficient, automatic production processes. Therefore, you cannot change or cancel your order after it has been placed. If you want to change some parameters, customer addresses, etc., please contact us at info@artystraycats.com to check whether such an option is available. We are not bound to make such modifications to your order, but we will do our best on a case-by-case basis.
For further information please kindly check our terms and conditions.
I love a photograph of mine online that’s not in the shop.
Let us know! All inquiries can be sent to info@artystraycats.com.
When will I get my order?
Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out.
The shipping time depends on your location, but can be estimated as follows:
- USA: 3–4 business days
- Europe: 6–8 business days
- Australia: 2–14 business days
- Japan: 4–8 business days
- International: 10–20 business days
At this time it is not possible to have the order delivered to a parcel pickup station, package shop or pick it up anywhere.
Where will my order ship from?
We work with several on-demand order fulfilment company, some of them with facilities worldwide! Some items are only produced at certain locations and might only be available at those locations in order to keep it most efficiently for you.
Will I be charged customs for my order?
An additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases.
How can I track my order?
You’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at info@artystraycats.com.
My order should be here by now, but I still don’t have it. What should I do?
Before getting in touch with us, please help us out by doing the following:
- Check your shipping confirmation email for any mistakes in the delivery address
- Ask your local post office if they have your package
- Stop by your neighbours in case the courier left the package with them
I received a wrong product, what should I do?
We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us at info@artystraycats.com within a week’s time with photos of the wrong product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible!
